Facilities Managers Development Group

 


Definition of Facilities Management

 

FMDG Questionnaire: What is Facility Management?

 

Listed below are the common functions of facility management. If at least one item under each function applies to your job responsibilities and you are responsible for the management of at least one building then you are performing facility management duties and FMDG would be of benefit to you.

 

  1. Management of the Organization
    • Planning
    • Organizing

                                                              i.      By function, organization, or building

                                                            ii.      Centralized versus user driven

    • Staffing

                                                              i.      Personnel management

                                                            ii.      Evaluation of mix of staff, consultants, and contractors

                                                          iii.      Training

    • Directing

                                                              i.      Work scheduling

                                                            ii.      Work coordination

                                                          iii.      Policy and procedure development

    • Controlling

                                                              i.      Work reception

                                                            ii.      Standards establishment (dollar range, quality, quantity, time to deliver)

                                                          iii.      Scheduling

                                                          iv.      Use of management information systems and basic computer literacy

                                                            v.      Policy and procedure execution

    • Evaluating

                                                              i.      Design

                                                            ii.      Punch-list preparation and execution

                                                          iii.      Post occupancy evaluation

                                                          iv.      Program analysis

                                                            v.      Contractor evaluation

 

  1. Facility Planning and Forecasting
    • Five to ten year plan
    • Three to five year plan
    • Eighteen month to three year plan
    • Space forecasting (macro level organization wide)
    • Financial forecasting and macro level estimating (organization wide)
    • Capital program development

 

  1. Lease Administration
    • Out leasing (as owner)
    • Lease administration (as owner or lessee)
    • Property management (as lessee)

 

  1. Space Planning, Allocation, and Management
    • Space allocation
    • Space inventory
    • Space forecasting (micro level, one location)
    • Space management

 

  1. Architectural/Engineering Planning and Design
    • Macro level programming (one location)
    • Building planning
    • Architectural design
    • Engineering design of major systems
    • Macro level estimating (one location)
    • As-built maintenance
    • Disaster-recovery planning
    • Design documents
    • Code compliance
    • Traffic engineering
    • Zoning compliance

 

  1. Workplace Planning, Allocation, and Management
    • Workplace planning
    • Workplace design
    • Furniture specification
    • Equipment specification
    • Furnishing specification
    • Estimating
    • As-built maintenance
    • Code compliance
    • Art program management

 

  1. Budgeting, Accounting, and Economic Justification
    • Programming (2-3 years)
    • Work plan preparation
    • Types of budget (1-2 years)

                                                              i.      Administrative

                                                            ii.      Capital

                                                          iii.      Operations and maintenance

                                                          iv.      Chargeback

    • Economic justifications
    • Financial forecasting (1-2 years)
    • Budget formulation
    • Budget execution

 

  1. Real Estate Acquisition and Disposal
    • Site selection and acquisition
    • Building purchase
    • Building lease
    • Real estate disposal

 

  1. Construction Project Management
    • Project management
    • Construction management
    • Procurement management
    • Procurement (to construct)
    • Preparation of as-builts

 

  1. Alteration, Renovation, and Workplace Installation
    • Alteration management
    • Renovation management
    • Furniture installation
    • Datacom installation
    • Voice installation
    • Provision of furnishing
    • Equipping
    • Relocation moving
    • Procurement (to alter, renovate, and install)
    • Preparation of as-builts
    • Project management

 

  1. Operations, Maintenance, and Repair
    • Exterior maintenance (roofs, shell, and window systems)
    • Preventive maintenance
    • Breakdown maintenance
    • Cyclic maintenance
    • Grounds maintenance
    • Road maintenance
    • Custodial maintenance
    • Pest and rodent control
    • Trash removal
    • Hazardous waste management
    • Energy management
    • Inventory
    • Maintenance projects
    • Repair projects
    • Correction of hazards (asbestos, bad air quality, radon, underground leaks, PCBs, etc.)
    • Disaster recovery
    • Procurement (operations, maintenance, and repair supplies and services)

 

  1. Telecommunications, Data communications, Wire, and Network Management
    • Operations
    • Maintenance
    • Central voice operations
    • Data system reconfiguration
    • Network management
    • As-built maintenance

 

  1. Security and Life-Safety Management
    • Code compliance
    • Operations
    • Criminal investigation

 

  1. General Administrative Services
    • Food services
    • Reprographics
    • Mail and messenger management
    • Transportation and vehicle maintenance
    • Property disposal
    • Moving services
    • Procurement (as a function)
    • Health and fitness program management
    • Day care center management

 

 

*Definition of FM was taken from The Facility Management Handbook Second Edition by David G. Cotts.

 

 

 


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